From its humble beginnings as a small variety store in 1924, this retailer has evolved into Australia and New Zealand’s largest and most recognised supermarket chain. Today, it boasts over 200,000 dedicated team members serving more than 24 million customers weekly across a growing network of 1,400 stores and distribution centres. Renowned for exceptional service, quality products, and unbeatable prices on everyday essentials, the company has become a household name.

The retailer has engaged Quantum Analytix to review its payroll systems and processes to ensure compliance with obligations, awards and enterprise agreements. Our primary objective, driven by the retailer’s commitment to doing the right thing by its employees, is to ensure that all team members receive the correct pay and entitlements. The complexity of legislation, varied work patterns, and fragmented payroll systems have led to errors in pay and gaps in the payroll records.